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How yes365 Handles Your Personal Data

Your personal data belongs to you, and we take that seriously. This Privacy Policy explains exactly what information yes365 collects when you open an account, how we use…

Data You ControlSecure StorageClear Retention PeriodsRight to AccessEasy Contact Path

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What This Privacy Policy Covers

yes365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to every interaction you have with yes365 — from the moment you open your account to each deposit you make via UPI, Paytm, or PhonePe. We collect only the data we need to operate your account, process transactions, and keep your access

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secure. The information we gather falls into three categories: data you give us directly (your name, contact details, and payment identifiers), data generated by your activity on the platform (session logs, device type, and transaction records), and data from third-party payment processors such as UPI and
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Paytm that help us confirm that funds have cleared. We do not sell your personal data to advertisers or unrelated third parties. Access to our services depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we handle your data, want to request a copy of what we hold, or need to update or delete your information, our support team is…

Email Support Send your privacy request to our dedicated data team via email. Include your registered account details so we can locate and verify your records before making any changes.

Live Chat Start a live chat session from your account dashboard any time of day. Our agents can log a data request, escalate to the privacy team, and confirm receipt in real time.

Help Centre The Help Centre on yes365 contains step-by-step instructions for submitting a data access or deletion request without needing to contact an agent directly.

DATA PRACTICES

How We Keep Your Data Safe and Transparent

Security and transparency are not features we added later — they are built into how yes365 handles every account.

Encrypted Data Storage

All personal data, including your name, contact details, and UPI or Paytm payment identifiers, is stored using AES-256 encryption. This means the data is unreadable to anyone who does not hold the authorised decryption key.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from your browser settings at any time without affecting your core account functions.

Account Security Layers

Your account is protected by password hashing, login attempt limits, and optional two-factor verification. We monitor for unusual access patterns and will alert you by email if we detect something unexpected on your account.

Data Retention Schedule

Transaction records tied to UPI, Paytm, and PhonePe payments are kept for as long as required by applicable financial regulations. Non-essential behavioural data is deleted or anonymised within 12 months of your last session.

Third-Party Data Sharing

We share your data only with payment processors (such as UPI network partners and Paytm) and identity verification services that are necessary to run your account. We do not share your data with advertisers or data brokers.

How to Request Changes

Submit a written request via email or live chat with your account email and the specific action required — access, correction, or deletion. We will confirm receipt within 24 hours and complete the request within 30 days.

Common Questions About Your Privacy at yes365

Below are answers to the questions we receive most often about how we collect and manage your personal data. If your question is not covered here, reach us directly via live chat or email and we will respond within 24 hours.

We collect your name, email address, phone number, and the payment identifiers you use — such as your UPI handle or Paytm number. We also log your device type and session timestamps to keep your account secure.

We share your data only with payment processors like UPI network providers, Paytm, and PhonePe, plus identity verification services. We do not sell or share your data with advertisers, data brokers, or unrelated companies.

Transaction and payment records are retained for the period required under applicable financial laws. Behavioural and session data that is no longer needed is deleted or anonymised within 12 months of your last login.

Yes. Send a written request to our support team via email or live chat, including your registered account email. We will confirm receipt within 24 hours and deliver a copy of your data within 30 days.

Contact our support team with a written deletion request. We will verify your identity, remove or anonymise your data from our active systems, and confirm completion in writing within 30 days of receiving your request.

We use session cookies for login continuity and analytics cookies to improve the platform. You can disable non-essential cookies via your browser settings at any time. Disabling them does not stop you from using your account.

Contact our support team immediately via live chat or email. We will investigate the activity, secure your account, and let you know what steps we have taken within 48 hours of your report being received.

How yes365 Handles Your Personal Data

Contact Us About Your Privacy

How We Keep Your Data Safe and Transparent

Encrypted Data Storage

Cookie Controls

Account Security Layers

Data Retention Schedule

Third-Party Data Sharing

How to Request Changes

Common Questions About Your Privacy at yes365

01 What personal data does yes365 collect when I open an account?

02 Does yes365 share my data with third parties?

03 How long does yes365 keep my personal data?

04 Can I request a copy of the data yes365 holds about me?

05 How do I ask yes365 to delete my personal data?

06 Are cookies used on yes365, and can I turn them off?

07 What should I do if I think my data has been accessed without my permission?

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